Category Archives: Human Resources

Hiring for Talent, Not for Tenure

Healthcare Matters would like to welcome the following guest post entitled, “Hiring for Talent, Not for Tenure,” by Meg Grimes, a Senior Strategist of the Advisory Services Division of MedSys Group. In her position, Grimes focuses on helping customers attain more value from their EHRs by identifying ways for improved workflow, adoption and value realization. Meg’s post reveals her experience around IT staffing and her belief that current hiring practices need to evolve.  As healthcare IT systems continue to play catch up, so too should its hiring practices. I strongly believe that the most successful health systems will be those that [...]

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Capitol Hill Staffers Learning the Hard Way to Read What they Write

President Obama’s centerpiece legislation, the Affordable Care Act, deserves to be considered a “work of art,” because it has definitely been exposed as colorful subject matter that is open to a significant amount of interpretation. And as we’ve learned, beauty is in the eyes of the beholder. Along those lines, it seems a number of Capitol Hill staffers are coming back for a second look. For example, our federal human resources department has finally clarified an issue that is near and dear to some 20,000 congressional workers who have been desperate to know if they are going to lose their [...]

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Berwick Delivers his “How to Fix the NHS Report” to Cameron

National Health Service (NHS) Health Secretary Jeremy Hunt and Prime Minister David Cameron have been conspicuously busy attempting to “fix” problems with the NHS. On the heels of the Mid-Staffordshire debacle where as many as 1200 patients may have died from various forms of neglect, Hunt has instituted new policies designed to create “openness and transparency” while Cameron has been pushing the same theme, promoting investigative laywer Robert Francis’s belief that NHS employees should have a “duty of candor.”  Nicely put. One of  Hunt’s first moves was to eliminate the “gag clauses” that were typical of NHS severance agreements. “The [...]

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America’s “Worse Companies to Work For”

Thomas Finn - July 26, 2013 11:30 AM | Categories: employment, General News and Commentary, Human Resources

For the second year in a row, 24/7 Wall St. has identified America’s worst companies to work for. Curious to know the criteria for making the list? Simply put, call it a “employee misery quotient.” 24/7Wall St. compiled and checked out tens of thousands of reviews at Glassdoor where more than 250,000 companies have been scored. And the winners? Apparently, the following 3 publically traded companies are distinguished for being particularly bad places to work and yes, a healthcare entity got the silver medal. DISH DISH is on a roll, topping the list for the second year in a row. With [...]

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Premier and GHX Partner to Deliver Contract Synchronization Portal

LOUISVILLE, Colo. – June 24, 2013 – GHX and the Premier Healthcare Alliance have partnered to deliver new functionality to Premier members using the price activation portal. This agreement will connect Premier members to a collaborative environment that includes distributors and enables all four parties to a contract to collaborate in a real-time environment, allowing them to reduce costs and improve efficiencies. Premier selected the GHX Collaboration Portal solution to enable its members to synchronize contracts with their trading partners faster and more cost effectively. According to GHX, over the past year, eliminating contract pricing errors has been shown to reduce more than [...]

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Hospital CEO Comp Plans Stuck on Wrong Metrics

I’m feeling a little stupid this morning. Just yesterday, I covered results from a recent McKesson-sponsored survey that revealed the lack of alignment between physician comp plans and reform-era quality care directives. I suggested that hospital executives needed to wake up and make the required “fix” to physician comp plans a much higher priority.  Although it should have been obvious to me, I readily admit that I hadn’t considered how impractical it is for hospital execs to lead that kind of charge when their own comp plans are more offensive than the physicians’. Across the nation, boards at nonprofit hospitals [...]

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McKesson-Sponsored Survey Confirms Physician Comp Problems

Change management is tough enough as it is, but hospital executives don’t need to make it more difficult than necessary. There are a couple of “basic moves” that should be obvious. In fact, if you’re a hospital HR executive and you’ve only got one arrow in your quiver, this should be it: Much like the battleship analogy, turning a hospital away from a generation-long focus on volume to an environment that is all about value is slow going, even when done well. But when a hospital’s physician compensation agreements are out of step with the new directives, well, that ship [...]

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AHRQ Study Reveals Low Hanging Fruit

The Agency for Healthcare Research and Quality (AHRQ) recently published a new report that identifies the most promising practices for improving patient safety in U.S. hospitals. Following up on a similar report published all the way back in 2001, this report includes analyses of a growing body of patient safety research to determine the level of evidence regarding the outcomes, as well as implementation, adoption, and the context in which safety strategies have been used. After analyzing 41 patient safety practices, a panel of experts identified 22 practical strategies. Here are the top 5: Preoperative and anesthesia checklists to help [...]

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SEIU Labor Agreements Called Out as “Unsustainable”

Yesterday, five Connecticut healthcare centers filed voluntary petitions for reorganization under Chapter 11 of the U.S. Bankruptcy Code in order to implement a plan to create a more competitive and durable cost structure. And for a change, the focus isn’t on the supply-side of the equation. This time, the focus is plainly on labor costs. Specifically, these providers are seeking relief from what they have termed as “unsustainable” union pension and medical benefits costs and other restrictive elements of their SEIU labor agreements. HealthBridge Management LLC –a much larger enterprise– manages these particular facilities, but the Chapter 11 filing pertains only [...]

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The South Becoming Known as “The Stroke Belt”

If you regularly read the newspapers, you can’t escape the ridiculous amount of print given to stories that link something common in our diet to chronic disease or even worse, something catastrophic –like a heart attack or a stroke. Obviously, way too much money is being spent funding studies that verify things we already know. I mean, who doesn’t know that a steady diet of ice cream may lead to weight gain or that eating fruit and vegetables is probably a good idea? The point is: Enough is enough. We get it already. It was in that cynical spirit, however, [...]

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HIPPA Covered Entities Get New Directive: “Omnibus” Final Rule Released by HHS

Late yesterday, Health and Human Services (HHS) released the long anticipated “final rule” for HIPPA covered entities. Aptly called the “omnibus” privacy and security rule, it is comprehensive. A quick review: The Privacy Rule provides federal protections for personal health information and gives patients an array of rights with respect to that information. At the same time, it is balanced in that it permits the disclosure of personal health information when needed for patient care and other important purposes. The Security Rule specifies a series of administrative, physical, and technical safeguards for covered entities to use to assure the confidentiality, integrity, and [...]

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Friday Rant: Making “Meaningful Use” of Communication Technologies Too

It’s common knowledge that doctors are leaving private practice in droves. Sixty-one percent of independent physicians are now seeking employment, and the majority of those doctors say that the government requirement for them to adopt and show meaningful use of an electronic health record (EHR) is one of the big reasons, a new Accenture report finds. That’s remarkable to me. I know a dozen doctors who are currently negotiating the sale of their private practices and all of them are doing it for the same reason –more money and security.  None of them mentioned EHRs. Said Kaveh Safavi, MD, managing [...]

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CEOs Jump on the Social Media Bandwagon

For you supply chain professionals out there who suffer from “collaborative fatigue,” I’ve got some bad news for you. Not only has your CEO discovered that newly defining word, but he/she has fallen for an entirely new context in which to promote it. Yes, technology continues to transform healthcare in many ways, but CEOs surveyed by IBM seemed to have fallen hard for applications that will enable doctors, nurses, payers and patients to be more communicative –and collaborative. IBM recently surveyed about 1,700 CEOs and about 60 of them lead hospitals, insurers and other types of medical practice groups. The [...]

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HPG Recognizes CDW Healthcare For IT Services Excellence

CDW Healthcare, a leading provider of technology solutions for healthcare, today announced that it has again been named a winner of a HealthTrust Vendor Excellence Award. HealthTrust Purchasing Group, L.P. (HPG), supports nearly 1,400 not-for-profit and for-profit acute care facilities, as well as 10,600 ambulatory surgery centers, physician practices and alternate care sites, presents the awards each year. By the way, HealthTrust members select the Excellence Award winners and this is two years in a row for CDW. Working with more than 15,000 healthcare organizations nationwide, CDW Healthcare has customers ranging from small, rural providers to large, integrated delivery networks. [...]

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BravoSolution Hosts UK Reality Sourcing Series

The UK’s top procurement practitioners are gathered in London this week and are attending a meeting hosted by BravoSolution, the spend analysis and strategic sourcing company. The meeting is all about “Real World Sourcing,” with a welcomed focus that effectively puts technology on the back burner for a change and suggests a renewed emphasis on the need to improve our basic communications. What a concept! Purchasing and supply chain expert Guy Allen, and Peter Smith, Managing Director of Spend Matters UK/Europe, led the discussions. Here are the top “back to basics” takeaways from the meeting: Sourcing success starts with honest [...]

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What’s More Important: Your Privacy or Your Life?

The California Department of Public Health (CDPH) has collected a cool $7.5 million in administrative fines –levied against hospitals– since the founding of its “safety program” back in 2007. According to CDPH records, that’s 235 penalties assessed against 135 California hospitals over the last several years. In fact, just last week, six Bay Area hospitals were stung again, including the Kaiser Permanente hospitals in San Francisco and South San Francisco, St. Francis Memorial Hospital and St. Mary’s Medical Center, both in San Francisco, Stanford Hospital in Palo Alto and Menlo Park Surgical Hospital. Kaiser San Francisco was slapped with a [...]

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